Mastering Star Performance: The Role of Member Engagement
This complimentary webinar is brought to you by
Attendees of this webinar will explore the critical role of member engagement in driving Medicare Advantage Star Ratings. Our panel of industry experts will share thought leadership on the latest strategies for enhancing member experience, improving satisfaction, and closing care gaps — key factors that directly influence Star Ratings. The discussion will focus on practical, data-driven approaches to independent healthcare navigation that can help Medicare Advantage plans not only meet but exceed CMS benchmarks. This session is designed to provide valuable educational insights, making it a must-attend for professionals committed to optimizing their plan's performance.
Topics at a Glance
- Why member engagement is so important to Medicare Advantage Star Ratings
- Strategies to increase and enhance member engagement
- How healthcare navigation helps increase engagement
- Strategies to prepare for the next measurement year
Who Should Attend
- Titles: Directors, SVP/EVP/VP, and Chief Medical Officers, CEO, CFO
- Functions:
- Quality Improvement
- HEDIS
- Gap Closure
- Stars
- CAHPS
- Government Programs
- Medicare
- Performance Improvement
- Innovations
- Strategy
Top Reasons to Attend
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Enhance Star Ratings: Learn actionable strategies to improve your Medicare Advantage plan’s Star Ratings by focusing on effective member engagement and proactive care management.
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Expert Insights: Gain valuable insights from leading industry experts on best practices and innovative approaches to navigating the complexities of Medicare Advantage member engagement.
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Boost Member Retention: Understand how improving member experience and satisfaction can directly impact retention rates, reducing churn and increasing loyalty among your plan members.
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Stay Competitive: Equip your organization with the knowledge and tools needed to stay ahead in the increasingly competitive Medicare Advantage market, ensuring your plan meets and exceeds CMS benchmarks.
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Learn More about Independent Healthcare Navigation for Medicare Advantage: Discover how integrating independent healthcare navigation can drive better member outcomes, increase satisfaction, and close care gaps more efficiently.
