Liz Haynes, director of risk adjustment and stars for government programs at Blue Cross and Blue Shield of Kansas City, and Melissa Smith, executive vice president of consulting and professional services at HealthMine, join us for the latest episode of RISE Radio.
Haynes and Smith will be the keynote speakers at RISE’s 12th annual Star Ratings Master Class, Dec. 14-15, at the Manchester Grand Hyatt, San Diego.
During this 27-minute podcast, Haynes and Smith offer their thoughts on inflated 2022 Medicare Star ratings, upcoming measurement changes that will likely lead to lower ratings for 2023, and the “holistic approach” plans need to take to prepare for the changes.